Data deletion instructions

Last updated: 15 September 2026

You can ask for your personal data to be deleted from the Digi Hook CRM at any time. Which steps apply depends on how your data got here.

If you submitted an enquiry about a property

Your details reached the CRM because you filled in a form — for example a Facebook or Instagram lead form — for one of the real-estate businesses that use it.

1. Email contact@digihook.in with the subject “Delete my data”.
2. Include the phone number or email address you entered in the form, and, if you know it, the name of the business or project you enquired about.
3. We confirm we have received your request within 72 hours, may ask you to confirm the request came from you, and delete the enquiry and its follow-up records within 30 days — except anything we are required by law to keep. We tell you when it is done.

You can also ask the business you enquired with directly; they can delete it from their CRM.

If you connected your Facebook account to Digi Hook CRM

This applies to business owners and admins who used “Connect with Facebook”.

1. On Facebook, go to Settings & privacy → Settings → Business integrations (or facebook.com/settings?tab=business_tools).
2. Find Digi Hook CRM, select it and click Remove. The CRM’s access to your Page, ad account and business stops immediately, and no new leads or ad data are received.
3. To also delete what was already stored — the saved connection details, ad performance figures and the leads received through it — email contact@digihook.in with the subject “Delete my Facebook data” and the name of the Page you connected. We delete it within 30 days and confirm when it is done.

If you have a CRM login

Ask your company’s admin to remove your account, or email contact@digihook.in. Removing an account signs it out everywhere straight away.

More about how we handle data: privacy policy.